Refunds: Unopened products purchased online can be returned for a full refund within 30 days of the date of purchase. Please note that the refund will reflect the price paid in your order and can only be applied to the form of payment used for the purchase. Return shipping costs are the responsibility of the customer, and refunds will be applied after the returned product is received. Return internet purchases to our store location to avoid shipping charges on returns.
Exchanges: If you are not satisfied with one of our products that you have purchased in the last 30 days, please contact us and we will help with your concerns. We can be reached at Ph. 541-436-3005 or Contact Us for questions/concerns.
Retail Stores: With a receipt, unopened products purchased in the last 30 days can be issued a refund or exchange in the form of payment the purchase was made.
If you are not satisfied with one of our products that you have purchased in the last 30 days, please contact us and we will help with your concerns.
*If the returned item was used to qualify the purchase for a promotional offer, the cost of the promotional item will be deducted from the refunded amount. Free promotional items and gift cards are not returnable and cannot be exchanged.
We do not make a profit on shipping and packaging. All items are shipped via a quality shipper in good packaging to ensure it arrives to you presentable, safe and edible, and the above costs reflect our costs. Items will be sent via USPS or FedEx ground and will arrive between 5-10 business days. Please email us before placing your order if you would like expedited shipping, so we can be sure to handle it specially for you.